Terms & Conditions

About OBRAS BY HOZA

OBRAS BY HOZA is a trading name operated by Hoza as a sole trader based in the United Kingdom. The business creates and sells original artwork, Fine Art Prints, handmade Creations and guides through this website.

These Terms & Conditions govern your use of this website and any purchase you make from OBRAS BY HOZA. By placing an order or using the website, you agree to these terms.

Products

Products sold through the website include original artwork, Fine Art Prints, handmade Creations and any guides or other products offered from time to time.

Original artwork

Original artworks are individual, one-of-a-kind pieces. As handmade works, they may show natural variations in texture, colour and finish. These characteristics are part of the nature of an original artwork and are not considered defects.

Fine Art Prints

Fine Art Prints are reproductions of original artworks and are made to order. Fine Art Prints are supplied unframed. Any frame, room setting or framed presentation shown in product photography is for illustration only and is not included with the print.

Product descriptions and colour

Product descriptions are provided in good faith. Minor colour differences may occur between the physical artwork or print and what you see on a screen or device, due to display settings and the nature of digital reproduction.

Prices

Prices are displayed in pounds sterling (GBP, £). Prices include applicable UK taxes where required and are shown at checkout before you confirm your order.

Orders and payment

• When you place an order, you receive an order confirmation by email. An order is only accepted once OBRAS BY HOZA has processed payment and confirmed it.
• Payments are processed securely through Stripe via Hostinger Ecommerce. OBRAS BY HOZA does not receive or store your full payment card details.
• OBRAS BY HOZA reserves the right to decline or cancel an order where there is an obvious pricing or technical error, or where an order cannot be fulfilled for reasons outside its control. In such cases, any payment taken will be refunded.
• Fine Art Prints are produced and fulfilled through Printful. Production begins after your order is confirmed and payment is received.

Shipping and delivery

Delivery times are estimates and may vary depending on the product, delivery location and circumstances affecting fulfilment or the carrier. Original artworks and handmade Creations are dispatched from the studio. Fine Art Prints are produced and dispatched by Printful. OBRAS BY HOZA is not responsible for delays caused by carriers or circumstances outside its control, but will help you trace or resolve delivery issues where possible.

Delivery timeframes

The delivery timeframe shown at checkout is an estimate and depends on the type of product ordered.

Orders using UK Standard Delivery (£1.99) are generally delivered within 5–10 working days. Original artworks and handmade Creations may often be dispatched and delivered sooner, typically within 3–5 working days. Where possible, we aim to get these orders to you sooner, but this is not guaranteed.

Fine Art Prints are made to order and fulfilled through Printful. Their production and delivery timeframe may differ from other products.

If an order contains products with different expected delivery times, we will provide further information where appropriate.

Returns, refunds and your statutory rights

Your statutory rights as a consumer are not affected by these Terms. For details on cancellations, returns and refunds, please see our Refund Policy.

Intellectual property and copyright

• All artwork, images, text and other content on this website are owned by OBRAS BY HOZA and protected by copyright and other intellectual property rights.
• Purchasing an original artwork or Fine Art Print does not transfer copyright in the underlying artwork to you. You receive the physical item only, not the right to reproduce, copy or commercially use the artwork.
• You may not reproduce, publish, sell or otherwise use the artwork or website content without prior written permission.

Website use

You agree to use this website lawfully and not to misuse it, interfere with its operation, or attempt to gain unauthorised access to any part of it. Content is provided for personal, non-commercial browsing and shopping.

Website availability and errors

OBRAS BY HOZA aims to keep the website available but does not guarantee that it will be uninterrupted or error-free. The website may be updated, changed or temporarily unavailable without notice. OBRAS BY HOZA is not liable for any loss arising from the website being unavailable or containing errors.

Changes to these Terms

OBRAS BY HOZA may update these Terms from time to time. The current version will always be shown on this page with the date below. Continued use of the website after changes are made constitutes acceptance of the updated Terms.